Privacy Policy

• Form submissions: name, email, phone number, and business information you provide through our website forms and onboarding process.
• SMS opt-in records: your mobile number, the consent language you agreed to, the date and source of your opt-in, and your opt-in status.
• Call recordings and transcripts: when recording is disclosed at the start of a call and consented to, calls handled by your AI voice agent may be recorded or transcribed.
• CRM records: leads, appointments, and call outcomes generated by your agent and synced to your CRM.

• Providing, maintaining, and improving the Agentas service, including configuring and operating your AI voice agent.
• Communicating with you about your account, service updates, and support requests.
• Sending marketing and promotional text messages — only if you have opted in, and only until you opt out.
• Quality assurance, analytics, and dispute resolution.

We do not sell your personal data.

Calls handled by Agentas voice agents may be recorded and monitored for quality assurance, training, and dispute resolution purposes. When your business enables call recording, callers are informed at the start of the call. If you prefer that calls not be recorded, let us know and we will disable recording for your account.

Call recordings and transcripts are retained only as long as needed for operations, quality assurance, dispute resolution, and reporting — targeting approximately 90 days — after which they are deleted. You may request deletion of your recordings, transcripts, or other data at any time by contacting support@agentas.com.

We share personal data only with service providers necessary to operate the platform — such as telephony and voice AI providers and payment processors — and only to the extent needed to provide the service. We do not sell or rent your personal data to third parties.

If you opt in to receive text messages from Agentas: message frequency is up to 4 messages per month; message and data rates may apply; reply HELP for help or STOP to cancel at any time. Carriers are not liable for delayed or undelivered messages.

• Opt out of marketing texts at any time by replying STOP to any message.
• Request deletion of your personal data, recordings, or transcripts by contacting support@agentas.com.
• Request a copy of the personal data we hold about you by contacting support@agentas.com.

Privacy questions or requests? Contact us at support@agentas.com.